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This page provides instructions on how to use the CQ License Registration program to generate the annual release license necessary to run the CQ software. This program generates the annual release license through the creation of two unique Reg Codes for your computer. Follow the instructions in this section if you get a message about your license expiring in a certain number of days.
Exit all CQ programs.
Go to Start > All Programs > CQ-xxxx, where xxxx is the name of the CQ product that you are using.
Next, we will need to get the Serial Number from the product you are using. If you are using a CQ connectivity product, double-click on the Configurator icon. Otherwise, if you are using a CQ productivity product, double-click on the icon that you use to run the program. From the screen that appears, select the Help > About menu bar option and then write down the Serial Number. The Serial Number will appear in the format xxxx-xx-xxxxxxx.
Close out any open CQ screens so that you get back to the CQ program group that you opened in Step 2.
Select the Software License Registration icon.
A pop-up window appears that instructs you to make sure that all CQ programs are currently closed (you should have already done this in Step 1). Be sure to close all active CQ programs and then select the OK button. The CQ License Registration screen appears.
Towards the middle of the screen, you will see two Reg Codes listed. Write these Reg Codes down.
VERY IMPORTANT! Now, select the FINISH LATER button near the bottom of the screen. The CQ License Registration screen will close.
E-mail the following information
to CQ at the e-mail address
• Serial Number
• Reg Code 1
• Reg Code 2
• Company Name
• Your Name
• Phone Number
You should receive a response back from CQ within one business day. In the meantime, you can continue to run the CQ product and simply ignore any license messages that might appear.
When you receive the Key Codes back from CQ (usually within one business day), access the CQ License Registration program as you did earlier in these instructions (exit all CQ programs, select Start > All Programs > CQ-xxxx, select the Software License Registration icon).
A pop-up window appears that instructs you to make sure that all CQ programs are currently closed. Be sure to close all active CQ programs and then select the OK button. The CQ License Registration screen appears.
From this screen, the Reg Codes listed near the middle of the screen should match the Reg Codes that you previously e-mailed to CQ in Step 9. If they do not, then you will need to start these instructions over again.
Select the ENTER KEY CODES button.
From the Enter Key Codes screen, enter the Key Codes provided to you by CQ and then select the OK button.
You should get a message that states that the key codes were processed successfully. If you do not get this message, then go back to Step 11 and try to enter the Key Codes again. If this still does not work, then you will need to start these instructions over again.